Some of the most common complaints involve:

  • Buyers receiving goods late, or not at all
  • Sellers not receiving payment
  • Buyers receiving goods that are either less valuable than those advertised or significantly different from the original description
  • Failure to disclose relevant information about a product or the terms of sale.

Protect yourself against shopping and auction fraud.

  • Make sure you’ve installed the latest software & app updates.
  • Use a strong, separate password for your email account.
  • Don’t click on a link in an unexpected email or text.
  • Remember, if a deal seems too good to be true, it probably is.
  • Don’t pay for goods or services by bank transfer unless you know and trust the person.